Adding the Human Touch to a Viva Topic


By default Viva uses AI to add content and associate people to Topics it discovers for an organisation. Often, this is good enough and end users save time and effort by accessing these automatically generated Topics within the flow of their everyday jobs.

However, there might be times when a subject matter expert will want to ensure specific information about a Topic stands out. They might even want to create the Topic themselves and ensure their page is engaging. To do this Topic administrators will use standard SharePoint Web Parts and the AI can then add additional suggested content to help improve upon and maintain the subject covered.

If you are not familiar with Web Parts they are easy to use building blocks you can use to customise a SharePoint page.

The following video provides a short overview of how easy it is to customise Topics pages to highlight important documents, links, videos and tools.


Viva Elevator Discussion



I created this short 4 minute video for my colleagues and partners. It’s a high level overview of the Employee Experience Platform (EXP) and a description of the four pillars of Microsoft Viva, which are: Connections, Insights, Topics and Learning.

For more details check of some of my other Viva posts.

Viva Insights Ways of Working Assessment



Viva Insights is a powerful workplace analytics tool that provides organisations the ability to better understand their collaboration culture and employee engagement. The service provides different levels of reporting including personal, manager, leader and analyst views. The personal, manager and leader dashboards are surfaced in Microsoft Teams as an App experience.

One key point to note is that at all times an individual’s identity is protected and any insights provided are designed to ensure the anonymity of employees. The details of how this is achieved can be found in the privacy and data protection section of the product documentation.

From an analyst’s perspective a good place to start looking at the general collaboration “health” of the company is via the Ways of Working Power BI template. This is one of the 8 predefined dashboards that ships with Viva Insights. An analyst can also generate custom queries, review business processes and create remedial plans.

The short video below shows how to create a Ways of Working Assessment and begin using it to drill down into the organisation’s collaboration behaviour.