Employee Engagement

Featured Karl Kocar

Viva Engage: Storylines & Stories

Viva Engage is a Microsoft Teams App that connects people together to foster a sense of community and engagement. It empowers users to knowledge share, express themselves and reach subject matter experts. Storylines and Stories are tools within Viva Engage that help individuals build their personal brand and post content to people who follow them. Recipients can can then comment and share their sentiment if they want to join the conversation.

There are loads of ways Viva Engage can be leveraged. The short video below outlines how a business leader can use Viva Engage to reach and share perspectives with their followers. It shows how “post on behalf of” delegation can be configured and the notifications received in Teams and Outlook. Although not shown, Viva Engage provides rich analytics that are used to report on reach, engagement and sentiment, which are imperative for delivering effective communications.

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Featured Karl Kocar

Viva Insights Ways of Working Assessment

Viva Insights is a powerful workplace analytics tool that provides organisations the ability to better understand their collaboration culture and employee engagement. The service provides different levels of reporting including personal, manager, leader and analyst views. The personal, manager and leader dashboards are surfaced in Microsoft Teams as an App experience.

One key point to note is that at all times an individual’s identity is protected and any insights provided are designed to ensure the anonymity of employees. The details of how this is achieved can be found in the privacy and data protection section of the product documentation.

From an analyst’s perspective a good place to start looking at the general collaboration “health” of the company is via the Ways of Working Power BI template. This is one of the 8 predefined dashboards that ships with Viva Insights. An analyst can also generate custom queries, review business processes and create remedial plans.

The short video below shows how to create a Ways of Working Assessment and begin using it to drill down into the organisation’s collaboration behaviour.

Video Featured Karl Kocar

Viva Connections for Microsoft Teams Desktop

Viva Connections provides a company branded home page experience that can be surfaced directly within Microsoft Teams as a personal App. Some of the aims of Viva Connections are to keep an organisation connected, provide an easy way to allow people to contribute and allow the company to come together. In its current iteration Viva Connections is available for Microsoft Teams Desktops, although the mobile experience has been announced and should be available in the near future.

If you review the Viva Connections Resource Centre you can get a glimpse of the mobile version of Connections as well as the custom dashboard experience that’s planned.

I created the following 4 minute video to demonstrate the “nuts and bolts” of Viva Connection as it exists today (May 2021). I’ll reference this blog as a starting point in future posts as Connections evolves.

Note: You can learn more about Viva Connections from the Microsoft Documentation.